Sisk Infrastructure proudly celebrated National Customer Service Week (NCSW) 2025 from 6–10 October, delivering a dynamic programme of activities that recognised team achievements and reaffirmed the team’s commitment to customer service excellence.
The week kicked off with customer standdowns across all projects, engaging over 200 Infrastructure team members in meaningful conversations about who our customers are, why they matter, and how our everyday decisions shape their experience. Teams explored the power of small actions in making a big difference, supported by an inspiring industry video from National Highways titled “We can make a difference for our customers.”
Mid-week marked a major milestone with the launch of our 2030 Customer Strategic Roadmap - a bold five-year vision to embed customer-centric thinking into every stage of project delivery. This roadmap sets the direction for how we design, plan, and deliver with customers at the heart of our decision making.
